Case2
Purchasing Arcade Equipment for a Growing Amusement Park in Europe
How the Client Found Us
During a routine visit to the Canton Fair, a client from Europe was on the lookout for innovative and high – quality arcade game suppliers. As they browsed through the myriad of exhibitors, our Lifun Arcade Game booth caught their attention. The vibrant displays of our claw machines, coupled with the engaging demonstrations by our staff, piqued their interest. After a detailed conversation with our sales team and a closer look at our product catalog, they were convinced that we could be the solution to their business needs.
Products Provided
We offered the Europen client a comprehensive suite of claw machines tailored to their specific requirements.
Themed Claw Machines: We provided a series of claw machines with eye – catching themes, such as a space – adventure theme with colorful graphics of planets and astronauts on the exterior. These machines not only attracted children but also appealed to adults who appreciated the creative design.
Multi – Player Interactive Machines: To enhance the social gaming experience, we supplied multi – player claw machines. These machines allowed up to four players to compete simultaneously, creating a lively and competitive atmosphere in their amusement venue.
Customizable Machines: Understanding the client’s desire for a unique brand identity, we delivered customizable claw machines. They could choose from a variety of color schemes, add their own logos, and even customize the prize display area to match their venue’s decor.
In addition to the machines, we also provided a diverse range of plush toys as prizes. These included popular licensed characters from well – known franchises, as well as a series of exclusive designs created by our in – house designers. The plush toys were made from premium materials, ensuring they were soft, durable, and highly desirable.
Solution:
Equipment Reliability and Maintenance: The client’s previous claw machines were prone to frequent breakdowns, leading to high maintenance costs and customer frustration. Our machines, built with high – quality components and undergoing strict quality control, significantly reduced downtime. The modular design of our machines also made maintenance and repairs more efficient, saving the client time and money.
Prize Appeal and Customer Engagement: The old prizes offered by the client were uninspiring, resulting in low customer engagement. Our wide selection of high – quality plush toys, with their attractive designs and popular characters, increased the appeal of the claw machines. Customers were more willing to spend time and money trying to win these prizes, leading to higher revenue.
Operational Inefficiency: The client struggled with manual prize inventory management and lacked real – time data on machine performance. Our smart claw machines were equipped with advanced sensors and a cloud – based management system. This allowed the client to track the number of plays, prize wins, and revenue generated in real – time. They could also manage prize inventory more efficiently, reducing waste and ensuring a steady supply of prizes.
Client Achievements
Revenue Surge: Within the first year of implementing our claw machines and prizes, the client’s revenue from this segment increased by 40%. The enhanced customer experience and increased foot traffic contributed significantly to this growth.
Customer Satisfaction Boost: Customer satisfaction ratings soared from 65% to 90%. The new and improved gaming experience, along with the attractive prizes, made customers more likely to return and recommend the venue to others.
Brand Expansion: The client’s amusement venue gained a reputation for offering high – quality and engaging gaming experiences. It attracted a wider customer base, including families, teenagers, and arcade enthusiasts. The client also expanded their business by opening a new branch, leveraging the success of our products.