After-Sale Service
At LiFun, we are committed to ensuring the continued satisfaction of our customers after their purchase. Our After-Sale Service provides reliable support to keep your machines running smoothly, with a focus on quick resolution and easy maintenance.
01
Inclusion of Easy-to-Replacement Parts
When your order is shipped, we will include a set of easy-to-replace parts with your arcade machines. These parts are designed to help you handle common wear-and-tear issues that may arise during regular use.
02
Online Technical Support
Should any issues occur during the operation of your machine, our professional technical support team is available online to assist you. We provide step-by-step guidance to help you troubleshoot and resolve minor problems.
03
Easy-to-Replacement Parts for Repairs
If the issue can be resolved by replacing easy-to-replace parts, we will guide you through the process. Our support team will provide detailed instructions on how to perform these replacements safely, ensuring minimal downtime for your equipment.
04
Free Spare Parts During Warranty Period
For repairs requiring replacement parts, we will ship any necessary components free of charge during the warranty period (one year). Our team will ensure that you receive the parts quickly, so your machines can be up and running again with minimal delay.
05
Post-Warranty Support
Once the warranty period has expired, customers will be responsible for purchasing replacement parts. We will continue to support you with professional advice on sourcing the right parts and troubleshooting any issues.
06
Warranty Period
The warranty on your arcade machine is valid for one year from the date of purchase. During this period, you will have access to all the benefits outlined above, ensuring that your equipment remains in optimal working condition.